Privacy Policy

Privacy Policy

At Sun Moon & Stars Co., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our website: www.sunmoonandstarscreativedesigns.com.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you visit our website or use our services:

  • Personal Information: Name, email address, phone number, billing and shipping addresses when you make a purchase or contact us.

  • Usage Data: Information about how you access and use the website, such as IP address, browser type, pages visited, and time spent on pages.

  • Cookies: We use cookies to collect information that helps us improve your experience on our site (more details below).

2. How We Use Your Information

We use your information for the following purposes:

  • To process and complete your orders.

  • To respond to your inquiries and provide customer support.

  • To send promotional emails and updates (if you have opted in).

  • To improve the functionality and performance of our website.

  • To comply with legal obligations and resolve any disputes.

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures to protect your data, including encryption and secure servers. However, please note that no method of transmission over the internet is 100% secure, and while we strive to protect your personal data, we cannot guarantee absolute security.

4. Third-Party Services

We may share your information with trusted third-party service providers to help us with our website operations, such as payment processors, shipping companies, and email marketing services. These third parties are required to keep your information confidential and only use it for the purposes of providing their services.

We may also use third-party analytics tools, such as Google Analytics, to help us understand how visitors interact with our website. These tools collect and analyze data, but they do not identify individual users.

5. Cookies

Our website uses cookies to enhance your user experience. Cookies are small data files stored on your device that help us remember your preferences and actions. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of the website.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectify: Request corrections to inaccurate or incomplete data.

  • Delete: Request the deletion of your personal data (subject to certain exceptions).

  • Withdraw Consent: If we have relied on your consent for processing, you can withdraw that consent at any time.

  • Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any email or by contacting us directly.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is being used, please contact us at:

  • Email: sunmoonandstarscreativedesigns@gmail.com